At Littleton Adventist Hospital high quality care is our top concern. Whether you are here to welcome a new baby or visiting a recovering family member, your words of appreciation are our highest compliment and inspire us to serve each family that walks through our doors. SHARE stands for:

Sense people's needs before they ask
Help each other out
Acknowledge people's feelings
Respect the dignity and privacy of others
Explain what is happening

You can share a compliment with us by filling out a SHARE card form. 

WOMEN & NEWBORN

• Marti, Mary, Kara, Vicki and Mandi: Not only were all my needs taken care of, I also felt cared for during my entire stay. Everyone was friendly and helpful. Their compassion and understanding made my time in the hospital wonderful.
• Marie was very kind and made our hospital stay enjoyable.
• Linda was amazing! She was very helpful and tended to our every need. She was extremely kind and answered all our questions and concerns.
• As new parents we were informed very thoroughly about lactation and how to care for our baby. We really appreciated Marylyn's generosity, understanding and wealth of knowledge she has passed on to us.
• Everyone that helped my husband and I deliver our baby was just wonderful! My stay was excellent and every single nurse was exemplary! Mary, Helaine, Vicki, Anne and Claire were so amazing and kind! They really helped me get my grounding on newborn care since this was our first child. I also want to say that Chris is a fabulous nurse! Her ability to make people feel at ease is above and beyone! She is a wonderful person to talk to and she is a definite keeper!! Thank you to everyone!
• Mandi is awesome! We were so lucky to work with her the past couple of days. She was friendly, compassionate, professional and knowledgeable. We were in great hands!
• What an awesome group! We had a wonderful experience from start to finish. We would never go anywhere else to deliver and will always recommend Littleton to our friends!
• Rachel, I truly appreciated your care on the first night of my procedure.
• When I was having trouble breastfeeding, Mary made me feel so much more confident and was very encouraging.
• After visiting and working with Marylyn, I am confident my baby will get the food he needs.
• Maria was more than a nurse to us, she was truly caring of our new baby. We just really liked her a lot. She helped me to stay calm when I was all emotional and crazy!
• Mary was very nice and personable. It's hard to put into words, but we just really appreciated how cool she was. We can only hope she is here next time we have a baby!
• Sheri is so attentive and made me so comfortable! She was right on time with everything I asked. She was very informative. I've had 13 surgeries, and she's the best I've ever had.
• Dianna was very helpful. She was very attentive to our needs & questions. She is obviously knowledgeable & confident in her knowledge, & we benefitted from that. She is very patient-care directed. Any time we were walking the halls we would not find her at the desk but working with patients & their newborns. She is obviously passionate about what she does & her patients benefit from that.
• Every member of the staff has made us feel at home. They have passed on much knowledge and support. Thank you so much! Claire was great!
• Mary gave excellent help with breastfeeding. She spent lots of time with me.
• Physicians, RN's, lactation consultants, Nutritional Services staff, volunteersa and other staff: We were impressed by the exceptional level of care we received as we delivered our daughter and during her first days of life! Everyone had great tips, ideas and showed compassion and patience with us! Thanks for a wonderful experience!
• My son was born premature and all the staff from Labor & Delivery, NICU and Women & Newborn were wonderful. They explained everything they did and why they were doing it. I don't think my wife and baby could have received better care.
• Courtney empathized with breastfeeding difficulties and pain. She was very helpful.
• Lisa was so very helpful to us. Always asking what we needed and how best to help us. Her calm ways and loving spirit are a gift to new mommies.
• Diane & Claire gave wonderful care & were patient, kind & very helpful. Keep up the good work!
• What an outstanding experience having my baby here. A big thank you to all the nurses, lactation consultants & staff that took care of us from start to finish. Just superb, compassionate care! Love my doctors!
• Diane was very helpful to my wife and her breastfeeding efforts. She listened to her concens and was very good at explaining the best way to get things to work.
• All the nurses are amazing and very helpful and provide great information. You can tell they all really enjoy their jobs.
• Jenelle, Steph, Deanne, Rachael, Annie, Lisa and Courtney did an excellent job taking care of me and my family. They were very understanding and took the initiative to follow up on any questions or issues I had. After having a baby, their patience was much appreciated. It is very apparent how knowledgeable the nursing staff is. I had a very positive experience here and this is thanks to the nursing staff.
• Ruby, I wanted you to know how much I appreciated your care. You are fantastic.
• Chelsea is a fantastic nurse. She is very thorough, kind and took the time to visit with me since my husband couldn't stay.
• Thank you all for taking great care of me. My medications and needs were always taken care of and as soon as I called. You all checked back to see if my pain was under control and if I needed anything else. The compassionate care I received will help me to be a better nurse after my recovery.
• Jennie took such great care of my wife and our baby. All the nurses we saw were great, but Jennie really helped us feel at home. Out of three babies, this was the best trip yet.
• All the nurses were great but Anne's enthusiasm & care went above and beyond. She really helped us feel at home. We've had three babies, two at Littleton & you guys just keep getting better.
• Chelsea is a fantastic nurse. She was so friendly, knowledgeable and caring. She helped teach me a new breastfeeding technique with lots of patience. She was cheerful when she did her duties and responded with requests graciuosly. I'm so glad she was my nurse!
• Becca was attentive, responded fast, asked and answered questions, and was extremely knowledgeable. We couldn't have asked for a better nurse.
• I absolutely cannot say enough nice things about all my nurses, Chelsea, Jody, Shawna, Ginger and Kathy! They were all amazing and so helpful. They answered all my questions and were personable! Thank you!
• Chris, thank you so much for your compassion and patience with my husband and me. Recovery from a C-section was a lot harder than I anticipated and you made it a bit easier.
• I wanted to express my appreciation to Lisa for the compassionate & professional care she extended to me after surgery. It was very comforting to know my care was in Lisa's hands.
• Lisa L, Kara, Kat and Dianna took exceptional care of my daughter! They were kind, compassionate and professional! My daughter was very frightened, and they were awesome in reassuring her and caring for her! Thank you! Thank you! Thank you!
• Tammy, thank you so much for your understanding and compassion as I healed from my C-section. You listened and offered wonderful support through my emotional nights.
• Words cannot begin to describe the amazing care we received during our somewhat complicated labor, delivery and after care by Becca. She was truly a blessing to me and my new family. You need more Becca's on staff! We love you Becca!
• Maria took great care of my son. She was very helpful in educating me. She really cared about helping us get through our first night.
• Chelsea is phenomenal. She is the most efficient, caring, well-rounded, personable, fantastic nurse I have ever encountered. At every step of her shift she went above and beyond to make sure I was taken care of and my baby's needs were met. She truly made my experience positive.
• Rachel was amazing, super friendly, super helpful. She made a tough night really easy.
• Terri was awesome! She spent an hour with us and gave us a detailed plan to deal with my specific situation. With her help we went from clueless to having great feedings almost instantly. We thank her immensely!
• Ruby was very patient with me. She gave me a lot of her time and never acted like she needed to leave. She made sure I was comfortable with everything.
• Everyone did an exceptional job. The care, expertise and friendliness was second to none!
• Vicki was an amazing nurse. She went above and beyond her duties and gave us the care and attention that we needed during this transitional time. Thanks to her for all her efforts.
• Steph was the kindest, most knowledgeable, helpful, AMAZING nurse I could ever have asked for. She met all my needs, answered all my questions and just generally took care of my baby and me. She is awesome.
• The nursing staff (Ginger, Karen, Stephanie, Diana, Deb, Terry) were outstanding. They were so helpful and went above and beyond to provide outstanding care. I can't say how much I appreciated them. I will recommend to everyone to have their babies here.
• Mary was very thorough and courteous. She had patience with us and our special needs. She made us feel welcome in the hospital.
• RN Sheri was great. She listened to what we wanted and worked as our advocate. She was professional and compassionate.
• There is so much to be said for a nurse that not only cares for your personal needs but also takes the time to know the "person." Lisa remembered all the names of my five other children but I am most impressed with the sweet moments of conversation and the EXTRA time she gave getting to know me and my family.
• Becca, Ruby and Dianna were all excellent and compassionate caregivers. They were timely, gentle and extremely knowledgeable, answering all my questions with honesty and humor! They made my stay comfortable and enjoyable. Thank you, thank you!
• Diane was calm, efficient and very caring! She helped my husband and me tremendously after the very quick delivery of my daughter. Very knowledgeable. I trusted her completely and felt very safe with her taking care of my daughter. Much appreciation!

LABOR & DELIVERY

• What an awesome group! We had a wonderful experience from start to finish. We would never go anywhere else to deliver and will always recommend Littleton to our friends!
• Janelle was my night nurse. Since it was a 36-hour labor, it was hard and annoying, but Janelle was great, coming in every three hours to roll me over and finding a cot for my tall husband to sleep on! Janelle was warm and friendly!
• Ashley was an amazing nurse. She was very attentive to all of our needs. She was very personable and involved throughout the birth process. Ashley is obviously passionate about what she does and her patients benefit from having her there. She is knowledgeable about her field of practice. She made us feel very comfortable and confident in her being with us.
• With the quick thinking on Cherie's part and her knowledge of what a prolapsed cord meant, she saved my daughter's baby, my grandbaby! I want you to recognize Cherie for what she did! She is an amazing nurse and a gift to this world! Cherie, please know that I am so grateful to you and cannot thank you enough for what you did! You will forever be in my thoughts and prayers! What comes around goes around and something wonderful is going to come to you!
• Physicians, RN's, lactation consultants, Nutritional Services staff, volunteers and other staff: We were impressed by the exceptional level of care we received as we delivered our daughter and during her first days of life! Everyone had great tips, ideas and showed compassion and patience with us! Thanks for a wonderful experience!
• My son was born premature and all the staff from Labor & Delivery, NICU and Women & Newborn were wonderful. They explained everything they did and why they were doing it. I don't think my wife and baby could have received better care.
• Patti was really great. She explained everything to me, answered all my questions and really put me at ease before surgery.
• Shaun explained everything thoroughly and made sure my wife was fully supported during labor. She greatly benefited from our birth experience. We couldn't have asked for more from her!
• What an outstanding experience having my baby here. A big thank you to all the nurses, lactation consultants & staff that took care of us from start to finish. Just superb, compassionate care! Love my doctors!
• Thirty days bed rest was not so bad with the wonderful ladies who took such great care of me. I cannot rave enough about Helen, Patti, Shawna, Ashley, Paivi, and the list goes on. Not a bad experience for even one day. Much gratitude and thanks to all of them. They are all so professional and knowledgeable. LAH is the best.
• Janelle was so friendly, calming and made us feel so at ease and comfortable. We loved her.
• I absolutely cannot say enough nice things about all my nurses, Chelsea, Jody, Shawna, Ginger and Kathy! They were all amazing and so helpful. They answered all my questions and were personable! Thank you!
• Kimberly was fabulous, attentive, helpful, informative, reassuring and kind. I felt relaxed and comfortable under her care. Thanks Kimberly!
• Helen & Paivi did an excellent job of working together. I appreciated Helen's wonderful personality & care & Paivi for helping me with my pain control when Helen was busy. I felt like I was in great hands.
• I arrived shaken and upset, but Dawn's care made all the difference. She was helpful, informative and really calmed my nerves. She also made me feel like I mattered to her and that my health and well-being was important to her. It really made me feel confident that I had chosen a great L & D for my first child.
• Joanie, thank you so much for your care through a long 2-day induction ending in a C-section. You were wonderful at keeping me calm when the rush of a C-section came. You had just started your shift, but you were calm and reassuring when I needed it.
• Everyone did an exceptional job. The care, expertise and friendliness was second to none!
• RN Kathy was truly fantastic. She brought peace, strength and love into the room. She was so understanding and encouraging and knew just what to say at just the right time.
• Cherie makes me proud to be part of the nursing profession! I could not have asked for a stronger or more solid RN to care for me during a quick labor. She was calm and focused and kept me in good spirits! A true asset to LAH! Thank you!

NICU

• The care was fantastic! From the moment we checked in to the time we left we were treated and cared for so wonderfully by the nursing staff, especially Linda, Angela, Kat and all the women in the NICU. Thank you for helping us through a difficult but wonderful experience! Our little guy is home and doing very well thanks to all of you!
• My son was born premature and all the staff from Labor & Delivery, NICU and Women & Newborn were wonderful. They explained everything they did and why they were doing it. I don't think my wife and baby could have received better care.
• Jodi was a wonderful nurse who has taught us how to care for our preemie while still allowing us to be hands on. I cannot say enough wonderful things about someone who is so excited to share her knowledge so enthusiastically with us.
• Thank you for all you did for our son. We are so pleased with everyone. You made our experience here very exciting. Thank you!
• Tricia provided our son with the most amazing and nurturing care we could've asked for. It was such an amazing relief to have Tricia taking care of our son. Thank you Tricia from the bottom of our hearts!
• We just wanted to say thank you to everyone who took such good care of our miracle babies. Without you our babies would not be here. We will be forever grateful. While we wanted to take our boys home with us each night, we knew they were not yet ready to come home but they would be well cared for and loved. Thank you to everyone for making us feel so welcome, especially early on when we were still figuring things out.
• Our appreciation to the nurses and doctors goes way beyond what words can say.
• Sue went above and beyond caring for our preterm twins and me. A great help in making sure our babies were feeding and gaining. Thank you so very much. To Dr. Bess, the orthopedic surgical team, 4 South nursing staff, internal medicine & physiotherapy team & last but not least the catering & cleaning staff: From the top to the basement our experience here has been the best. Everyone has been pleasant, helpful & respectful. Your whole staff are very professional & wonderful in their dealings with the patients & public. Please continue the good work.
• Kaye & Cynthia, Thank you for caring for our twin boys and me. You made our stay at LAH that much easier with all the additional help you provided.

PEDIATRICS

• This was our second visit in two months. The familiar, kind and friendly faces were reassuring to us all. Our son was in the best of caring hands.
• Julie was very calm and soothing to our son. She explained everything well and took great care of him.
• Gina worked us through what she was doing and explained how our son was doing. This made us comfortable. She was also able to answer all our questions clearly, which set our minds at ease. Her care and attention was appreciated!
• Connie made us comfortable when we got up to our room and she was just so nice. Bev was just a wonderful nurse and treated my daughter with respect. All of our nurses were great. Bev even stopped by on her day off to see how my daughter was doing.
• Bev and Michele were wonderful to us! Thanks so much for everything.
• My day RN was helpful in informing me about when I would be discharged. She also helped me with my IV.
• My night nurse gave me some advice on my diet that I plan on trying. I found her entertaining as we had multiple conversations about things that I was curious about. She was also helpful with constantly asking me about my pain levels and making sure I was doing OK. If I wasn't, she would do what she could to change that.
• Deb, Michele, Connie, Dee and Brenda took excellent care of my daughter. They showed compassion, competence and a level of caring that is unsurpassed. I always felt my daughter was in wonderful hands.
• We brought our baby in with RSV, and he decompensated quickly over night. Mo was very supportive and helpful to us in our distress. She took amazing care of our son, monitored him closely and was very proactive in her care of him. I felt so helpless as my son became ill, but Mo put me at ease. Thank you Mo for being such a conscientious and phenomenal nurse.
• Dawn was very attentive and had such a wonderful bedside disposition. She was so conscientious and treated our son as if her were her own, with kind and gentle hands and words. Thank you for making our stay here a good experience and taking such good care of our little baby.
• All of the Peds nurses are absolutely amazing and made our stay so much easier. I would especially like to thank Bev & Julie. My daughter loved them & so did my husband & I. It is really scary when your baby has to be in the hospital & they helped to make our stay as pleasant as possible. We truly appreciate all they do. They are the heart of LAH.
• Julie was a delight as a nurse and as a person, not merely a clinician. She had that innate special quality that allowed her to relate to our 6-month-old and to us as parents. We couldn't have appreciated her more.
• Julie was a wonderful nurse and made our stay so very pleasant through a roller coaster ride.
• Our son was very frightened about being admitted, but once he checked into his room Bev put him at ease with her friendly, kind personality.
• Bev, Monique, Mary Lou, Julie and Connie were wonderful nurses and made being in the hospital (especially over Thanksgiving) for an 8-year old so much easier. They all cared so much, had great personalities and tended not only to my son, but me. Actually, everyone here has been so great! This is such a nice hospital.
• Debbie, thank you so much for taking care of me while I was sick!! You were a great help and made my days brighter.
• Gina was very helpful and accommodating. She was very friendly and explained things well.
• Gina, thank you for taking care of me at night. I really appreciated the fact that you tried not to wake me up. Thank you!

MAMMOGRAPHY

• Nicole was very polite and went above and beyond in finding a nurse to call me back with the results of my mammogram.
• Gale and Karen helped me into a heated gown and then took me across the hall where it was no problem that I needed help standing and holding the pose. Then Gale pushed me back to the espresso bar for coffee and a treat while I waited an hour for my ride. They are the reason I will continue to come back yearly to Littleton for my mammograms.
• Joyce made me comfortable, from explaining things to her careful positioning of me. She is always respectful & most knowledgeable, two reasons why I request her each year.
• Gayle truly has compassion for the patients she touches. Thank you Gayle for your big heart and gentle ways.
• I was greeted by Nancy who was wonderful. Leslie took me in for my first mammogram. She talked me through the whole process. She showed me the pictures and put me at ease from the time she said hello to goodbye. She was the epitome of superior healthcare service.
• Joyce was really polite and nice. She took her time. She knew what she was doing. What a great employee. Littleton is a nice hospital. I would love to work here!

WOMEN'S SERVICES

• The care was fantastic! From the moment we checked in to the time we left we were treated and cared for so wonderfully by the nursing staff, especially Linda, Angela, Kat and all the women in the NICU. Thank you for helping us through a difficult but wonderful experience! Our little guy is home and doing very well thanks to all of you!
• Becka, Steph, Anne, Roxy and Andrea all worked very diligently. Throughout my stay they performed all the necessary care, and they never forgot to put the pillow in a specific spot and all those little things that make a difference.

CARDIAC DIAGNOSTICS/CATH LAB

• Everyone was so friendly and fast! ED RN Marci had a great sense of humor for putting up with me.
• My husband was in a bad situation after a heart attack and Jennifer looked after me and brought me and a friend drinks and a snack - with her own money. Thank you so much, Jennifer.
• I can see why Christina was hired. She is great!
• Karen was persistent in scheduling heart and blood pressure monitors for my husband to meet time constraints for scheduling with a cardiologist. We were in New York and she took it upon herself to coordinate with everyone in Colorado for us. She even volunteered to come in on Saturday to scan the results if necessary. Thank you Karen for being a warm-hearted, caring person.
• I don't know how you are teaching your customer service, but it is outstanding. We have been here many times and it keeps getting better. Traci was great.

FLOAT POOL

• I have been in the hospital for almost a month and Nick was one of the most kind and compassionate nurses I have had. He understood my needs and was very attentive. He truly is a special person.
• Renae has been wonderful. She was attentive and patient. She dealt with our fears and frustrations with compassion and professionalism. Renae is respectful and kind. She has gone above and beyond.
• Lola is a very personable and cheerful young lady. She always has a smile. She always asked if I needed anything or if there was anything she could do for me. She went out of her way to get me something to eat even though it was 5 o'clock in the morning.
• Renae has been extremely patient. She dealt with our frustration and did everything possible to ease my mother's pain and fears. Renae has been compassionate, efficient, thorough, very respectful and professional. She has gone above and beyond. We truly appreciated her.
• Jen, Martha, Kaylene & Laura were especially well trained & helpful. I fell well taken care of in my short stay. These four should be commended.
• Christine was helpful in explaining what was going to be done. She was also able to make me laugh when I wasn't feeling well. Thanks for the wonderful care!
• Nick is a fantastic nurse! He goes out of his way to make sure I have whatever I need. Always efficient and upbeat. He is an asset to your organization.

CHILDREN'S AFTER HOURS

• We've been coming here for years. Great people!
• Thank you for all of your help. My daughter felt comfortable with you. You were efficient and supportive. It's the easiest ER visit that we've ever had despite the illness. 5 stars!!!

MEDICAL IMAGING

• I have seen and received nursing from Cari at least four times, and she has the greatest attitude, sweetness and respect for her patients.
• Jess is an exceptional technician. He was so gracous and very nice to me. He explained and directed me through each x-ray so I knew what to expect. This has been the most enjoyable experience of having x-rays taken I have ever had. Jess is an employee you want on your staff.
• Jon was very pleasant, polite and exceeded my expectations. He is a gem in a world of average folks. Please let him know he made a difference.
• I needed to have an x-ray done and was quite nervous. Jon was exceptional! He had a wonderful attitude and is a great asset to your hospital. He was very professional and had a great sense of humor! He made my visit very comfortable.
• Deb was very kind and concerned about my condition. She was gentle and did not see me as just another cog in the patient system. She had a good sense of humor which helped me get through the MRI.
• Gerald was a good listener. I was overwhelmed with all the day had to offer and needed another guy to talk to outside the ER. He let me ramble and was compassionate.
• Kristi & Michelle were not only professional but so pleasant and accommodating! The attitude and outgoing desire to please made my test a pleasure. In fact, the whole experience made me look forward to returning in the future!
• Melanie and Gina in the ER, Heather in CT and Tim at the ER front desk all have motherly like hearts and made me feel safe. They were excellent at their jobs. You have an excellent team here! God bless all of you.
• Please convey my appreciation to Chris for talking to me, making me feel like a friend while doing my ultrasound, and the speed with which she did the procedure.
• Kelly had some good conversations with me during my ultrasound. She made me feel comfortable, talked to me about school and gave me some advice about my school work.
• I have never come upon anyone in a hospital who went out of her way to help patients with every concern they might have as Nicole has.
• Jeremy was very friendly and helpful!
• Kris was professional, kind and inspiring.
• Jennifer, the outpatient greeter, was very friendly and helpful.
• I had to bring my 2-year-old in for respiratory reasons. ER nurses Susan and Rhoda, Dr. Buchanan, RT Christina, and Amy and Josh from Radiology took excellent care of my daughter. They showed compassion, competence and a level of caring that is unsurpassed. I always felt my daughter was in wonderful hands.
• First, I'd like to say thank you to everyone in the outpatient RCU. I've been going there weekly for paracentesis and everyone has made it a pleasure.
• Amy, Brie and Jonathan helped make a very difficult time for me safe and helped me through it. It meant a lot. Thanks.
• Over and beyond great customer service. I watched Becky help everyone and seemed to be such a joy. You guys are blessed to have her. Made my experience a lot easier.
• John has a warm, caring attitude that puts one very much at ease. I get very nervous with medical procedures, and he put me at ease.
• Kelly is extremely pleasant and made me feel comfortable. When she noticed a test hadn't been ordered, she got a hold of the doctor who then ordered the missing test.
• Lindsey was so kind and willing to make me feel comfortable. Just so nice and polite to my friend. Thank you for truly acting above and beyond.
• Becky is a great person to be first contact & sometimes last contact. It seems like it is policy to go above & beyond here. Thanks for treating me like you care!
• Crystal was caring and made me feel safe and kept me involved. She told me if I was in too much pain, she would stop and call for medications. Very, very nice tech.
• Rob gave good service and was attentive. He did a great job.
• Chris is very nice. He's been my tech before and he explains things well. He's very personable. Karen is great, very nice and has a fun personality.
• Nancy was very patient with me recently when I was checking in for a bone density test. She was so nice and cheerful that I thought you should know about it.
• As usual, Chris was so pleasant and kind that our handicapped daughter had total trust in her and wasn't anxious about the procedure. God bless!
• Kitty was wonderful with me. She listened to my concerns, answered all my questions and made sure I was comfortable at all times. I have issues with falling and Kitty asked several times if I needed a wheelchair and always had a chair close by. She was a very friendly, compassionate, gentle person.
• I had a bone density test recently, and Leslie was so kind and professional. She took the time to read to me the previous bone density test results. Very nice!
• Cari was extremely kind, caring and compassionate. I was very scared and required sedation for my procedure. Cari calmed me with her sweet demeanor and attitude. I cannot say enough about this wonderful nurse. She was my guardian angel, and I won't forget her caring nature. I wish the world had more nurses like Cari.
• From the second she picked me up out of the waiting room all the way through my thoracic MRI, Amy smiled and put me at ease. Amy and Nancy at the front desk are why I come to LIttleton not Swedish.
• Alison was very friendly. I enjoyed getting X-rays. Fantastic job!

ICU

• Spending almost six days in the ICU with my sister, I was impressed at the compassion, thoughtfulness and professionalism of all the staff and doctors.
• Erin provided loving care to my wife as she was recovering from brain surgery. Erin helped her through surgeries and confusion for several nights.
• Everyone has been extremely kind. Special thanks to the OT Angie and Terri on ICU for brushing my hair. You were all wonderful.
• Sophie was extremely courteous, exceptionally caring and professional. I was in management for 25 years, and she would have bee indispensable to my staff. Her attitude and smile were exactly what all healthcare pros should emulate.
• Jake was a great help making my dad feel comfortable after his brain surgery. He was kind and respectful. He knew what to do, how to do it and when to do it. Thank you Jake.
• Janet was very attentive, courteous & professional. She was very accommodating & pleasant with an exceptional degree of caring.
• Carolyn helped my father get rest so my mom could go home to try and get some rest. Thank you Carolyn.
• I remember very little during my nine-day stay in the ICU. One of the few memories was with Jenna and the time she took to wash my hair and help shave my fae. I remembered feeling like a new man. She was also very compassionate. I remember a time when I broke down in tears while trying to cope through this traumatic experience, and she listened, was there for me and helped to reassure me that things would get better.
• I was transferred from ICU to 5 North. On Saturday I got a visit from Erin. It was not her schedule but a sincere interest and it pleasantly meant a lot to me and my family.
• Pam is a great nurse and deserves a raise. She was right on top of everything.
• Arlene was so kind, caring and attentive. I truly appreciated her great care.
• Nick was very thorough & hard working. He went the extra mile in taking care of my husband. He was very articulate & explained what was happening so we really understood it. Nick was optimistic but also realistic concerning my husband's condition. My husband has been in the hospital three times since Thanksgiving. He has seen a lot of nurses, & Nick was among the best.
• The pleasant, compassionate and dedicated personnel that took care of my wife in the ER, ICU and 6th floor were a revelation to us, and we offer our sincere thanks!
• Mollie's care has been exceptional! She's professional yet personable. She has made the patient feel like a friend rather than a patient and made the patient's recovery a joyful experience.
• Nick was very kind & considerate. He explained to my husband what procedures would be done. He answered our questions. Nick is a 10! It means so much to have compassionate caregivers.
• Judy was so very personable! She seemed to love her work. She was cheery, efficient and was a blessing to us all! Also, your comfort stations for families and patients were a godsend. This couple from Oklahoma has been treated royally. God bless you!
• Arlene is a very personable, knowledgeable nurse. She is a credit to the ICU, Littleton Hospital and, most particularly, the nursing profession. Having her as my nurse almost makes it a pleasure to be in the hospital. Thank you Arlene!
• Andrew seemed to sense all our needs. Andrew has been very compassionate iwth my husband.
• Antje took time to get to know my husband and me and was very knowledgeable and friendly. She was very good at educating us and overall had a great bedside manner. Leslie has a gentle spirit and put us at ease.
• At a time when I was a little panic stricken the friendliness and knowledge of Ann and the night charge nurse made a bad situation more tolerable. Thanks for all you do.
• Erin H was sooo helpful in getting me the right medicine to help my pain. Very sympathetic & kind. I felt safe & in good hands with her as my nurse.
• Thanks Nick for all of your help and personal attention. I appreciate your patience with me and my IV. Thank you Shannon for being there for me whenever I asked for anything, no matter the task and for always responding with a smile.
• Michelle was kind, caring and loving. She made me feel very comfortable and like I'd known her all my life. Andrew was so outgoing and made me feel like I'd known him forever. He was a kind and caring person. Erin gave me such great care. She was caring, kind and made me feel at ease. The care was superb.
• Leslie is a wonderful nurse. She made my experience an unforgettable one! She's friendly, knowledgeable and a great listener.
• Pam was a great support and advocate for my family and my mom. We appreciate it.
• They not only cared for the patient, they cared for all those who know and love the patient! Our pastor preaches about us doing acts of love and mercy because of Christ's love, and you do it all so well!
• Erika is a phenomenal nurse! She not only took excellent care of my mom but also our whole family. I cannot express my appreciation enough!
• Jamie has the calmest, sweetest nature. She was so willing and caring in caring for me. She has just the gentlest spirit. She is a big asset to this hospital.
• At a time of such stress, Marilyn treated my brother with care, concern and a gentle sense of humor. She helped us through a difficult time and did more for the family then she realizes. She is truly an angel.
• RN's Alicia and Jessica and RT Tim were attentive, careful, polite, good communicators and responsive to my requests. Great people!

EMERGENCY DEPARTMENT

• Joanne was very kind and caring. Neisha and Tarah also always smiling and have helpful attitudes! The list of aides and NA's just goes on! You have a great staff of nurses!
• Everyone was so friendly and fast! ED RN Marci had a great sense of humor for putting up with me.
• Robin, thanks for taking such great care of me.
• Dr. Barta is a compassionate and very funny doctor. She put my daughter at ease right away. She is thorough and wants the best for her patients. Nurses Cindy and Melanie are as attentive as possible, friendly and easy to talk to. They took good care of their patient. Competent, friendly nurses make all the difference in a patient's experience. My daughter had a good experience.
• Erika was very caring and made my night go a whole lot smoother. She accommodated me as well as monitored me and gave me great clinical care.
• Rachel was wonderful caring for my dad. She was excellent educating our family on what was happening and his plan of care. Our family wanted to thank her for her excellent care. The ED was excellent with immediate and excellent care. They worked together as an excellent team.
• Rhoda was more than kind and willing to do anything that a patient/patient's friend asked if it meant making the patient comfortable. It's nice to have someone so pleasant in a place that's dreary.
• Marci was an amazing nurse. She had a great bedside manner. She was kind and attentive, answered all my questions and made me feel like I was her only patient. I'm sure I wasn't! She was always quick with medications too. You are lucky to have her.
• Kimberly was wonderful, kind, efficient, attentive. She was the best!
• Deanne took the time to really explain everything to me. She helped me feel more prepared to face my surgery.
• Elena was great!! She was perfect in her rold. She showed compassion, follow-through, and a gentle and caring nature. She also had a great sense of humor. She was cheery, smiled and was very good at her job. I felt safe and cared for.
• Casey was always so comforting and reassuring. I felt like I was in the best hands. She displayed confidence and compassion in all that she did for me.
• Melanie and Gina in the ER, Heather in CT and Tim at the ER front desk all have motherly like hearts and made me feel safe. They were excellent at their jobs. You have an excellent team here! God bless all of you.
• Littleton is a very good hospital. I always get treated with respect and everyone cares. Most importantly, I leave knowing I'm OK and with answers. Thank you all, especially the front desk ER receptionist who checked me in.
• Kimberly went above and beyond to make sure I was comfortable, offering me a blanket and then another and really making me feel like I wasn't a burden, almost as kind as a mother!
• James & all ER staff were very nice, from admit to triage to ER & on. Made my dad feel comfortable. DIdn't rush him. Well done!
• The woman who checked me in made me feel so good when I was feling so-o-o bad!! I noticed that she really cared not only about me but the others she checked in. Please extend my appreciation to her.
• Marci was caring, understanding, knowledgeable, fast and made me feel very comfortable. She made my ER visit very comfortable.
• James was very caring and showed a genuine concern for my mom. I felt listened to and felt she was in good, very competent hands. Brianne was great too!
• I had to bring my 2-year-old in for respiratory reasons. ER nurses Susan and Rhoda, Dr. Buchanan, RT Christina, and Amy and Josh from Radiology took excellent care of my daughter. They showed compassion, competence and a level of caring that is unsurpassed. I always felt my daughter was in wonderful hands.
• Thank you Dr. Mitchell, RN Kimberly and tech Alison for listening and caring, for doing such a thorough job in taking care of me and for being informative on what was done. Thanks also to all who gave me tests and were so pleasant.
• I have nothing but good things to say about James. He was very knowledgeable and was a team player.
• Shirley was kind, caring and professional. We received devastating news, and she gave us the time and support we needed at that time. We will certainly come back to LAH because of the people that work there. Words cannot express the way we appreciated nurse Shirley for her compassion and expertise. Thank you, and God bless.
• Many thanks to the staff who treated me. Everyone of you was kind and gentle. You explained all the tests that you were running and also explained the test results. I don't remember all of your names, but I do remember how safe I felt and how kind you all were.
• Kim was outstanding today!! She was delightful to deal with with her smile and kind and caring ways. She is very smart and very efficient. Way to go Kim. Thank you.
• Elena was very nice and very helpful!!!
• Rachel took very good care of my daughter, always answered my questions and always had a smile.
• Robin was wonderfully supportive and kind to me. Thank you so much!
• Renee was very considerate & attentive. it's always nice to be around nice people when you're not feeling well.
• The pleasant, compassionate and dedicated personnel that took care of my wife in the ER, ICU and 6th floor were a revelation to us, and we offer our sincere thanks!
• Renee was pleasant, very informative and made sure that I understood everything that was being done. In addition, she made me feel like I was being extremely well cared for!
• You have a wonderful staff. Nothing but good things to say about them. Keep up the great work. Everyone went the extra mile for me!
• Robin had a fabulous bedside manner. She was very caring, speedy & made me feel like I was her #1 priority.
• Alyssa was the sweetest, warmest, most considerate nurse ever. She was so sweet, kind and helpful. She made my visit so much more positive. She is beautiful on the inside and out and deserves recognition.
• Everybody was so nice. Even getting me a cot to spend four days and nights with my friend. They treated me and my friend (the patient) very special. That you to all in the different departments.
• Robin is awesome, very professional and an IV goddess! She hit my vein on the first try!! She was very pleasant and professional during my stay.
• Elena and Dr. Witt were very concerned about my health. Elena answered my questions and was very helpful. Dr. Witt was very kind and understanding and took his time with me.
• The ER doctors and staff were great and sympathetic and took the time to listen. Thanks guys!
• Linda, I have received so many compliments on your behalf for the excellent job you did stitching my forehead. Needless to say, I include my own. Thanks. I really appreciate your skill.
• Elena was extremely kind & definitely gave amazing care. She was nothing but compassionate and nice & made both of us feel comfortable in an uncomfortable situation. What a great nurse!!
• Emily offered an expertise and ease of care that afforded confidence. She was timely in her update of our status on lab work and ongoing care. Thank you Emily for all you did for us.

4 NORTH

• Terra was most helpful. She was efficient, goal oriented, personable, people friendly and completely knowledgeable about her job. My confidence in her ability was high. She went above SHARE.
• Everyone on the 4th floor was great & their attitudes lifted mine.
• All the staff was incredibly nice, compassionate, diligent about performing their jobs to a high level, and truly cared about me. They have been wonderful.
• Priscus is very, very good at her job. The best CNA I had during the time I was in the hospital.
• Everyone has been extremely kind. Special thanks to the OT Angie and Terri on ICU for brushing my hair. You were all wonderful.
• Charles was very good and caring and did not forget things.
• The doctors & nurses were very pleasant, helpful & answered my questions. I would definitely come back here if I had to!
• Thank you Reanna, Lindsay and Marta for the consistently kind, professional and caring support. This extends to all that work with them as well. They are TRUE ASSETS to your hospital. All in organization exemplified SHARE.
• Lindsey took charge whenever my nurse was in with another patient. She was cheerful, smiling and always reminding me of oxygen levels without being harsh. I found her knowledgeable, competent and dedicated to helping people get well. With a few Lindseys rolling in its halls the hospital would go a long way in meeting patient needs and demands.
• What a wonderful young woman! Melanie was so willing to take time to explain everything and so cheerful! Thanks Melanie, you are the best.
• Angela, Sandy, Reanna, Frolia and Paula were always kind, helpful, efficient and most professional! They made me feel safe. Thank you so very much.
• Melanie is an archetypal example of a great nurse: caring, compassionate, responsible, timely, superb communication skills & critical listening skills. She is an outstanding role model for staff. A true pleasure to work with & a credit to your hospital.
• Hannah was friendly, caring, knowledgeable & competent.
• Nurses Tim and Danielle were both excellent! They are among the reasons why my experience here was so good.
• Kristy is a very sparkling individual. Always a smile. Eager to help in any way. She made me feel like I was very glad to be in the hospital. So glad I met her.
• Mary Kay has such a warm smile and personality! Never a time when I called that she was not right there to help. Thanks for her - a joy to all she helps! You have a wonderful team on 4N.
• Lileya was very helpful at all times. Very detailed. Explained everything right. Great attitude.
• Lindsay (RN) kept me informed of procedures, tests and in general what's going on and what to expect. Very personable and informative.
• Kate (RN) is another member of a great team on 4 North. I experienced wonderful care here.
• Wendy was excellent! She made an unexpected hospital stay a good experience. She is truly an asset to your hospital.
• Nadine, you are very knowledgeable. Thank you for everything. You're great and we loved your calmness.
• Thank you Carrie, Laura, Brandi and Amee. You were great! Thank you Alex. You were very helpful. Peter is absolutely wonderful and extremely knowledgeable. Amy, thank you for all your help. Mandy was absolutely helpful. Fairleen was extremely helpful.
• Cathy, you are absolutely amazing. Thank you for all your help. Even though you had a lot to do, you went out of your way to help.
• Anania is extremely helpful and knows what she is doing. Very competent.

4 SOUTH

• Robyn is so kind and patient with my daughter. She is compassionate and professional. My daughter has been in the hospital many times in the last three years and Robyn is one of the BEST nurses she has had.
• We just loved Matt! He was so caring and patient and never hesitated to do what we needed. He was willing to spend whatever time was required and never made us feel bad for asking.
• Heike gave timely care, answered questions and was professional. Thanks!
• Lisa was fantastic! She was warm, supportive, attentive and friendly. I knew my husband was getting the best care with her, and so was I! We just loved her!
• We just loved Hainy's sweet, sunny personality! She took great care of my husband, was on time and we never had to wait when we called for her. She was teriffic on all counts!
• We thought Robyn was lovely! So nice, sweet and patient, and the quality of care was awesome!
• Audrey, Thank you for all you did to keep me and my husband comfortable. Keep up the good work Audrey!! You rock girl. May God bless you Audrey!
• Matt's cheerful demeanor, knowledge of medicine and helpfulness were extraordinary. He brightened a difficult time for my wife and my family. He was one of the best healthcare professionals we've met.
• All the nurses on the surgery unit treated me and my family with love and care. You have a great staff. Thank you all.
• Maureen was very pleasant and helpful.
• Hainy thank you for making my stay feel good. You let me know that I was important and you were here to take care of me. You're a blessed person with a positive attitude. May God bless you Hainy!
• Kendra was incredibly warm and helpful.
• Andy had a great positive attitude and was a great team player with Karen.
• Karen treated my mother with a fantastic, positive attitude. Her hard work keeps her busy, but she always displays a caring demeanor with a great smile. She has a great personality and professional respect for both patients and family members. She truly helps the healing process. It would be great if her supervisor could clone her. Karen is compassionate, friendly, positive, a great communicator, energetic and a breath of fresh air. Her positive attitude and great work ethic with her skills make her #1 as a professional nurse.
• Hainy gave very good nursing care & spent time with the patient & family. The hospital is very lucky to have such a caring nurse.
• Maria was very kind and explained many procedures to my husband. She was very gentle when moving him.
• Paula gave me a sponge bath and suggested I brush my teeth. No one else did that. She was so polite and caring. She worked quickly and efficiently. I, as her patient, came first.
• Wendy is a friendly, helpful lady who made the admission process smooth. Made us both feel so welcome. Thanks for your good care of my husband!
• Catherine was so friendly and helpful! She treated my husband so well and was so patient answering all my questions.
• Maureen, Kara, Andrea, PT Angela & OT Laura provided me with very kind and caring care. They gave me outstanding care and treatment.
• Roni was friendly and helpful and nice to have as I was admitted late last night. Great nurse!
• I really enjoyed working with Carol. It was good to see a familiar face. Thanks for the good care you gave my hubby.
• Cindy was wonderful, vary caring, concerned and attentive. I appreciated her taking the time to answer my questions, look things up and address any issue. Kudos to her.
• Hainy has an excellent, caring, wonderful personality. She helped make sure I was comfortable and very responsive. She always helped me ASAP with pain and anticipated my needs!
• Toni went above and beyond taking care of me. My leg cramps and back pain were so intense and she contacted my physician group to help figure out the appropriate medications and then took great care of me! She helped me to relax and let the medication work. I felt like a new person when I got up the next day and was able to move around with so much less pain. She is a true asset to LAH and a wonderful person.
• Michelle (RN) was wonderful. Great sense of humor. Always there when mom needed her. Really knew how to make a 93-year-old feel good and hopeful. Too bad you can't clone her.
• Kyle was very competent and caring to our 93-year-old mother after she broke her hip. He has a great sense of humor. Mom really enjoyed him. 
• I appreciate all nurses and other staff. What I really liked about Kyle was how comfortable he made me feel and what an instant friend he was to me. He was more than helpful. He didn't treat me like a room number but a friend.
• RN Vicki was extremely pleasant, had excellent skills, and strong patient care abilities. RN Catherine paid extreme attention to detail, was highly professional and had great bedside manners. RN Carol was expert and highly personable. She made surgery easy for all concerned.
• Karen is such a magnificent person! She is so caring and kind. She did everything she could for me. She is very personable and nursing is truly her calling. Thank you so much for taking such great such great care of me.
• Hainy is such a joy. Her personality is radiating. She did such a wonderful job looking after me and I enjoyed our time together. She is such an upbeat person. Thanks to her for her hard work and dedication.
• Andrea is one of the kindest nurses or people I've ever had the pleasure of meeting and being taken care of by. She is also very helpful and knowledgeable when needed.
• Paula is a sweet lady! She was always there when I needed her and even anticipated things I would need even before I knew I needed them.
• Valerie had a sixth sense. She was very responsive, kind, jovial and just plain fun to have taking care of my mother.
• Brian was an energetic guy! He was very organized and kept right on top of all my needs!
• The staff worked together & took good/excellent care of my mom. They were professional, caring & took their time. They were patient & connected to my mom's needs. This is the second time Littleton provided care for my mom. Our family is so lucky we found you. There is NO other place like this hospital. Thank you so much!
• CNA Maria greets patients with a smile each visit. She loves her job and is attentive to her patients' needs. Maria never leaves my room without making sure she has gone through her to-do list thoroughly. She does the right thing each day.
• Bryan has a great sense of humor and is very accessible. Bryan goes out of his way to explain the how and why of procedures, and he does it with a smile each time. He made a painful visit tolerable. Awesome sense of humor and bedside manner.
• RN Michelle was very informative, caring and cheerful. Her motto "To have them comply, explain them why" made my stay more comfortable. It was obvious she loves her job.

5 NORTH

• Joanne was very kind and caring. Neisha and Tarah also always smiling and have helpful attitudes! The list of aides and NA's just goes on! You have a great staff of nurses!
• My stay at LAH was made much more comfortable due to the caring and support of your staff. When Marina asked me if I wanted a shower, I was in heaven!
• Your whole staff has been great. I really appreciated Tarah. She has shown great care! I was really comfortable during hard times.
• Everyone has been very helpful. Ashley is special. She was very helpful. The gentleman that took care of me during the day was very diligent. I am worried, but I feel safe here! Thank you!
• Tarah was a great CNA. She made me feel comfortable. She even gave my daughter and me playing cards.
• I had unusual symptoms after stent placement. Peter went above and beyond in trying to find out what was wrong. He is what a nurse should be and made my stay much better than it might have been.
• Every nurse and assistant goes out of their way to be sure patients are taken care of. Very professional attitudes and caring individuals.
• To my female nurses, especially Tina, Amy, Nadine and Janis, I appreciate your care. You have been patient and caring about helping me and keeping me comfortable.
• All of the staff, especially Caroline, treated me with great kindness & with much concern for my well-being. I thank each of you.
• My husband spent a few nights at LAH. I did not get the names of all staff that were so warm and caring to him.
• Laura was very comforting. She answered my questions and she made sure my needs were met.
• CNA Mandi has such a great energy. She was as sweet as she could be to my mom in a very difficult situation.
• RN Tina was so friendly and caring. She made me feel like she cared about my recovery.
• Heather made me feel like my recovery was important. She was very caring.
• Jessica was the best and made me feel important. She cared and was very attentive.
• CNA Brandi made me feel like I was important and that she honestly cared.
• I loved Melissa's caring nature and quiet, gentle spirit. She restarted my mom's IV and did it painlessly. She checked her frequently and was very attentive and professional.
• Annie is enthusiastic, competent, helpful and dedicated. She is one prize employee! If all hospitals, found, selected and trained their employees to operate consistently at her level it would be wonderful!
• Caroline gave excellent care & was sensitive, sweet & attentive. She has a gentle nature & caring compassion.
• Janine was so great with daddy. Thank you for all your help and caring! You were wonderful!
• I felt Mandy had my best care in mind. She helped me understand what she had to do. I have never written about someone before & I'm very pleased that I can let you know that you have an employee who represents your hospital in such a positive way.
• Marina is one of your best CNA's and works hard to ensure the comfort of her patients.
• Brandi was very responsive to my father-in-law's needs from ordering lunch to getting his blood sugar. Very nice young lady.
• I would like to thank all of the wonderful people that took care of me. They really went above and beyond. I felt like a guest not a patient. Their thoughtfulness will always be remembered. Much love to you all.
• Jen, Martha, Kaylene & Laura were especially well trained and helpful. I felt well taken care of in my short stay These four should be commended.
• You have a great staff on 5 North!! The nurses and assistants were professional, caring, pleasant & helpful at all times. Their genuine desire to assist & make my stay at the hospital a good experience was exceptional!
• How do you say thank you? Marina, wow! This is one caring person. She was always around and usually by my bedside before I called or asked. Very concerned for my comfort, both physical and mental. Marina is a great asset to this hospital.
• How do you say thank you? Neisha is a very caring, supportive and skillful person. She is a great asset to Littleton Hospital. She also is wonderful and has a great personality. She is a very knowledgeable RN. Very receptive to other people's needs, even before you ask. She also is very attentive to me as an individual and whole person. I will never forget Neisha or her face! In all my stays at LAH (and there are lots), I have never felt so safe and reassured and secure that everything was going to be fine!
• Anania was always smiling. Just a delightful, positive person.
• Laura (CNA) was delightful. A real caring heart and positive, fun attitude.
• Marina has helped me so thoughtfully in all the routines each day. She's done a number of extra thoughtful things and was so cheerful when she must have been so tired. I have ended up loving her and being refreshed by her presence in the room.
• No matter how chaotic the day is, Jessica is a constant beacon of calm in an often dark and troubled sea. Her comfort and strength are endless and God given.
• Neisha's smile lights up a room. Her knowledge and comfort knows no bounds. This kind of employee isn't trained, they are gifted.
• Amberlie exhibited incredible personal and professional skills. She welcomed us with open arms. She really comforted my mother and me in a difficult time.
• Thank you to all the caregivers on 5 North for their professionalism and listening to concerns and acting on them.
• Marina is a wonderful, wonderful person. She is very helpful and always wanting to do more. Lovely. Also, Linda is a great nurse! Wonderful, positive attitudes.
• Kim, Alex, Jessica and Marina were kind, caring, loving and so friendly. They made me feel very calm. They made me feel at home. The  care was superb.
• Brandi and Erin were so nice to us. I feel its rare to get nurses and CNA's that really love what they do, and it really showed with these gals. Thanks for doing such a great job and for all your hard work. You are appreciated.
• Britton was a fantastic nurse to me. She was efficient and professional at all times, yet she was soft-spoken and patient when I had questions or I was afraid I would be hurt during a move. She is a wonderful, model nurse.
• Nikki was so supportive when I arrived to see my mother who had just broken her hip. I had driven from Iowa to be with her, and Nikki welcomed my spending the night in the hospital. She got a bed, toiletries, etc., to make me comfortable. I appreciated her so much.
• The CNA's I had were all so responsible, respectful & helpful. They were always polite & did their jobs efficiently & positively, even the upleasant jobs.
• Without exception the nurses were professional, kind and efficient. Every nurse treated my mother and her family with respect and never failed to explain what they were doing.
• Wow, talk about going above and beyond the call of duty. CNA Laura had to do a dirty job and did it with a smile. Her sense of humor was great. You can tell she loves her job. Kudos to her.
• Patricia, you are wonderful and extremely helpful. You did a great job. Thank you for your support.
• Amberlie is one of the best nurses I have ever had. She was extremely helpful and went out of her way to make us comfortable. Thank you. You are absolutely one of a kind. Absolutely amazing.
• I found Laura to be attentive and caring. She is a credit to the CNA profession. She always made sure to order a meal as I would sometimes forget to order one.
• My entire family is extremely grateful and impressed with the care my mother received. We felt the entire staff was hugely supportive and enthusiastic about giving care to our mother. Their positive attitudes exceeded our expectations. Whether it was the night staff or day staff, the quality of my mother's care impressed my entire family.
• CNA Mandy is such a force of life - upbeat, bubbly, kind, professional, great at assessing needs quickly and acting on them. She shows genuine compassion and empathy.
• Nikki was very kind, compassionate and helpful. She is an asset to LAH. You are lucky to have her in your employ. Nikki has a super attitude.
• Amee was provided superior, professionalism, compassionate medical assistance to our mother. I know her workload is no doubt heavy, but when she says she will do something she will do something she does it or sees that it is done. All the staff have done a good job. Amee has been outstanding and we appreciate her help.
• What a bubbly breath of fresh air! CNA Laura exudes a positive presence. She takes charge and finds a way to complete the task at hand with a smile! She's abounding with a can-do spirit! We love it!
• Mary K was pleasant, helpful and concerned. Did I mention pleasant? Helpful? What more could we have asked for? Oh yes, professional and very involved in attending to our 84-year-old mother. Thank you Mary K.
• What a ray of sunshine CNA Laura was to our family while caring for our mother. Always a smile and cheerful disposition. I looked forward to having her there.
• CNA Meredith was kind, extra caring and prompt resonding to calls and requests. She was efficient and yet very sweet and compassionate in dealing with me and my 84-year-old mother.
• Everyone (Mary, Heather, Carrie and others) was so helpful and caring in handling a very weakened patient. I truly appreciate all of you.

6 NORTH

• We marvel at the selection of such a fine group of personnel. It made my stay in the hospital very pleasant. You are all top notch.
• Great care and compassion. Very attentive. Thank you!
• Kara was exceptionally attentive to my father's needs.
• Kassie and Shelly were very attentive to my father's needs and very patient with him.
• Let the nurses & staff know how wonderful & important they are.
• I cannot find the words to describe the help Amy has given to my husband. Besides being a very capable nurse, she gave me emotional support when I most needed it. For taht, I will be forever grateful.
• Rica was helpful. She always came in to ask how my mother was doing. She was respectful, kind and anticipated our needs.
• I have never had better care in any hospital. Everyone was kind, thorough, smart and friendly. Even though I was in a lot of trouble you made my stay a pleasant experience.
• Patrick is always on top of things and more than willing to answer questions. He is truly appreciated.
• Samantha, Rabin, Maria and Lizbeth always greeted me with a smile and were quick to respond to my needs. Their attitudes were encouraging and energetic which helps to heal the soul as well as the body.
• Everybody was so nice. Even getting me a cot to spend four days and nights with my friend. They treated me and my friend (the patient) very special. Thank you to all in the different departments.
• The pleasant, compassionate and dedicated personnel that took care of my wife in the ER, ICU and 6th floor were a revelation to us, and we offer our sincere thanks!
• Molly has a great bedside manner and is pleasant and cheerful. She frequently checked on my comfort. She is an asset to 6 North.
• Pam went above and beyond to help me every way she could with Medicaid issues. She is one of the nicest and most helpful nurses I've ever had. She answered all my quetsions and if she couldn't she would find the answer for me. I will always remember how kind she was with me. When I would start to get overwhelmed or have an anxiety attack, she would be right there for me.
• Pam took care of my mom. She was so kind, caring and really tried to intuit what mom needed. She managed mom's pain and anxiety by anticipating and paying attention to mom's needs. Thank you!
• Tina took time to really engage with my mom, who is speech challenged. She showed her lots of extra kindness and me too!
• Once on the Telemetry Unit, I was pleasantly surprised at every aspect of my care. Room service meals with an orchid! Names and phone numbers of my care team for each shift! Coffee whenever I asked! My biggest surprise was the quietness of the unit, especially at night. I had numerous blood draws at all hours of the day and night, and the technicians were excellent and always found an elusive vein on the first stick! I could go on and on, but I think I have made the point that, in my opinion, your hospital is one of the best anywhere. I want to acknowledge the very special staff that cared for me: RN Susan in the ER, RNs Erin and Michelle day shift Tele Unit and CNA Liza on the day shift. RN Cathy on the Tele Unit was a special blessing.
• Jenna was able to calm my mom who was very distraught one evening. She took extra time and care talking with her. Mom has had a stroke and can't talk. Jenna thought through the best actions, implemented them quickly and kept the family informed.
• Patrick does a wonderful job of making patients and visitors feel at ease. He is a great nurse.
• Colina is very calming, helpful and always there when you need her. She is lovely and helpful. I would definitely recommend her.
• Through a really tough night for my mother, Colina was not only very compassionate, she was thinking all the time. She made several calls to the doctor for clearance to make a change in tactics. I think Colina is an outstanding nurse!
• John & Tina put my mind at ease. John's efficiency & helpfulness is superb. Tina is so therapeutic and nice. Thank you for the angels of mercy you have working here.
• Patrick was very professional, compassionate and skillful! We felt our father was more than safe in Patrick's care.
• Cat was very kind, knowledgeable and professional while being very understanding to family members with many questions. She was always quick to respond. We felt the patient was being checked up on frequently. We had confidence in her skills during some difficult incidences. We also felt safe with her and knew she wouldn't hesitate to call the doctor or get answers for us.
• Joyce has a kind, soothing approach. She always helped me. She is definitely one of the best. I would give her a ten. Thank you.
• Jen (RN) was very professional and competent. A striking characteristic that we appreciated about Jen was that she didn't belittle the patient of the family and she would listen to the family's concerns and always addressed them in her plan of action. We never worried about getting the nurse because Jen seemed to be there in the room or at least very close when concerns surfaced. She responded very quickly to all requests.
• We were very impressed with Heather's nursing skills and bedside manner. She made our dad and us feel very comfortable and answered all our questions and reassured us. She is most professional.
• I wanted to say how much my hospital stay was helped by the kindness and wonderul attitude of Joyce. She was a real joy! Always right there to help me. She is an asset to your organization. Just a great person all around.
• Absolutely above and beyond care from all, particularly Lauren. What a gem.
• I never met so many caring, compassionate, cheerful and attentive caregivers - doctors, RN's, CNA's, therapists, everyone. Thank you and bless you all. You are all wonderful.
• I suggest you hire more people like the nurses on the 6th floor. They are nice, intelligent, helpful and right on the ball. Can't say enough!!! Thanks to them, its actually been an enjoyable stay!
• Sarah is one of the friendliest and efficient nurses we have had! She goes above and beyond whenever needed. We are so glad she is here.
• When my grandma passed away, Ana was there making sure my grandma was comfortable while she passed. She really helped me with staying grounded and helped keep me comfortable. I can't thank her enough.
• RN Heather cares about her patients and their concerns and helped us with all of our concerns and check-out questions wonderfully.
• Eunice is terrific. She is efficient, knowledgeable and kind and keeps us informed. We thank her so much. A++
• I wish everyone was like CNA Lizbeth. She appeared to care about my mom and wasn't bothered with my mom calling her.
• Our family met John when my mother was admitted for cardiac and renal issues. From the start John was awesome, so kind and caring with the most wonderful laugh and personality. Just what the patient needed! John could always make mom smile even when she was feeling so bad. Thank you John for everything and helping us through this rough time! We will always be grateful!
• My mom has been in and out of hospitals for many years and in several states with her condition. I have met hundreds of nurses in this journey and Eunice is definitely in the class of exceptional/outstanding nurses. We were blessed with Eunice's care, love and compassion, not just for mom but the entire family. Eunice knew when to encourage mom to fight and feel better. She helped me to be stronger throughout mom's serious health issues! Eunice was there for the family. Thank you with all my heart!
• Jennifer was awesome! She spent so much time with my mom & seemed to really care about her.
• Patrick is such a competent, compassionate and proficient RN! He was proactive rather than reactive! He went over and above any duties performed by other nurses. He is top notch. I would love him to be the model for all other RN's! Patrick is the rock star of all RN's!
• Katie, Thank you for being so kind and wonderful. Your smile and friendly personality were so needed during my mom's stay! Thank you!

7 NORTH

• Thank you to Crystal for helping me load boxes and bags into my car. She did not have to stop, and it was so nice she did.
• Marla was very pleasant to work with. She was very professional and kind. She answered all my questions and assured me I understood.
• Lacey is so down to earth. Her focus is on the patient's care and needs. She has helped make my stay a great one.
• Tami rocks! She is very informative, helpful and clinically sound. She definitely expresses the gifts of encouragement, compassion and respect. Tami relates to her patients very well. I was fortunate to have her.
• Ashley showed her gift of compassion and clinical skills. I felt very safe and in great care with her. She was great at training and explaining what was going on.
• We had great nurses, very helpful! Got us anything we needed and talked about any concerns we had. Thank you.
• Encouraging, friendly and informative are characteristics that describe Karen. Besides her clinical skills, Karen is a warm, kind human being that gives attention to her patients and what they need.
• Ashley was very supporting during my stay. She is very understandable and patient. She was able to help me get my pain under better control. She is very kind hearted.
• Christine was so patient with all the interruptions with phone calls, staff wanting information, etc. She picked up each time where we finished, was polite and had a great sense of humor.
• Lacy has been a sweetheart to me today. Her care has been ever so positive and caring. My IV was leaking, and she changed my sheets, got me a new gown and got me comfortable and settled. She is polite, down to earth and follows up very well.
• Of all the times I have been the hospital over the 75 years of my life, I have never had such a nice and helpful nurse as Christine. She is so pleasant and so cheerful all of the time. She seems to like what she does and does it so well, that is, helping people feel better and getting them well.
• Tami was my night nurse, and she was wonderful. She was proactive and took time to talk to me at my level. She truly cared for her patients.
• Marge is truly the patient's advocate. She listens and is very proactive and professional. She understood what was going on with our daughter and helped us through our daughter's health issues. She is a very kind, considerate and passionate nurse. Marge is a very valuable asset to Centura Health.
• Christine has a wonderful bedside manner. As a patient, I felt she really cared about my well-being.
• Christine has cared for my wife for several days. She has always been very personable, professional and efficient and very quick to take care of my wife's needs. We both thank her very much and think she should be commended.
• Last night was very difficult for our family. Tami went home and got a guitar so I could sing some hymns for my mother. Christine found us some food at 3 a.m. and took great care of my mother. Erika prepared an empty room for us so we could get some sleep. They truly went above and beyond. Their efforts were truly appreciated.
• The nurses were the nicest and most helpful staff I have seen in a hospital!
• My dear aunt, newly diagnosed with cancer, came in last night. We were trying to get our bearings and arrange things today and made decisions. Shirley was so helpful, solicitous and kind despite her many functions that day. She also helped to facilitate a big meeting we needed with home care and hospice. She pulled in chairs from other rooms in a joyful manner.
• Marge cared for my dear aunt today. She was very helpful, responsive & anticipated needs & solutions that were very agreeable. She medicated her to comfort but without overdoing it. She facilitated a big meeting we needed with hospice & home care.
• Kristi was amazing & went above and beyond to deal with my pain & anxiety. She answered all my questions & kept on top of reaching out to my physician.
• Marge took the extra steps to talk to me. She genuinely cares about the well-being of her patients. She is very kind and sympathetic and such an asset.
• Erika has been the best thing about my stay! That and recovering (of course). She is truly a wonderful nurse and a great asset to the hospital. She is thorough, informative and uplifting to be around. I healed quickly in part (no doubt) due to her involvement and maybe even her great presence! Thank you Erika!
• Lisa took care of my mother. She was so caring and cheerful. It really lifted my mother's spirits. Lisa is an excellent nurse!
• Jean went so far above and beyond taking care of my father's needs that we had him transferred back to 7 North because of her and her nurses' care and compassion. you have a jewel!!
• Terry was very friendly, saw to our inquires immediately, and followed through. She gave us a reassured feeling.
• Karen has a pleasant attitude, asked good questions, and was patient with older people.
• Erika's kindness, compassion, patience & ability to speak German helped to calm & prepare my very agitated father for surgery the next morning.
• Sharon is a lady of action. She understands patient concerns quickly and moves to address them. Thank you Sharon.
• Terry gave great care and was timely and truly concerned about the welfare of the patient. Terry exhibited great listening skills and passed on comments to the charge nurse who took our concerns seriously. Many thanks for listening.
• Tami was wonderful, caring and thoughtful. She went beyond nursing by doing extra things that made my dad more comfortable.
• The care Joanna gave my husband and kindness with which she treated me clearly demonstrated that her faith is active, and she's centered in Christ. That is something both of us really appreciated. Great, great nurse!!
• Sharon is the best nurse I've ever had, and I've had a lot of nurses. She is compassionate, communicates very well and is intuitive. Above and beyond in all ways, every time.
• Without exception, the nursing care has been excellent. They listen, they explain, they respond. Thank you!
• Celestee is just a great nurse. She is caring and concerned. She is very talented at her job with tremendous attention to detail. Great job!
• Christine was very receptive, understanding, compassionate. She is the greatest.
• She has a passion for her job and truly cares about her patients. She is so amazing and good at her job. She was a blessing to our family.
• It is very obvious and comforting to see how Jean cares for patients, family members, nurses and all staff. She is aware of building issues that need attention so patients are safe and comfortable. Every time we've seen her she's let us know she cares about us and the people caring for us. We appreciate her gentle, confident competence. She is kindly assertive when looking out for the people and facility of Littleton. She is a gem. Thank you very much Jean!
• Beverly is a great nurse! She has such a warm and generous spirit along with her talent and skills as a nurse! Wonderful person!
• Erika took such good care of us. She was very helpful with her treatment ideas and very thorough with her care. She was a joy!
• I had two family members in the hospital at the same time. I was very worried about my grandma's surgery. Laurie explained what to expect, how it was done, etc. She also kept us company and talked to us. She was fantastic. I can't say enough! She was so kind. She's beyond amazing!!!
• Kim is the whole package! Kind, concerned and fantastic nursing skills. She is calm and caring and careful in her care of patients.
• Tami is such a great nurse. Very calm with a gentle and caring way. Her nursing skills are amazing. She offered suggestions and direction. She is fantastic!
• Kim has been such a caring nurse. She checks on me before I need to call for meds and does so with a smile.
• In the eight days my father spent on the 7th floor the staff, especially the doctors and nurses, showed much empathy and care. It was so appreciated by my father and his family. Thank you.

ENVIRONMENTAL SERVICES

• Darlene keeps focused and leaves my room smelling and looking clean. I look forward to seeing her in the morning. Good work Darlene.
• Gloria is a gracious person, full of joy. She was available for all requests. Kudos to this hospital for hiring her.
• Thank you Dollci for the loving kindness you showed my husband during his stay. You truly brightened his day.
• Gloria always had a smile in her voice when she came into my room and smiled when she would see me walking in the hall. Like so many, she has a special part in healing here.
• My room was perfect. Eluvia did an excellent job.
• Gloria has been such a tremendous blessing to us during this most difficult time. She has been an encouragement and support to all. A real credit to this hospital.
• Gloria does a marvelous job of cleaning and making sure it looks fabulous. She makes people feel so good. She deserves a big, big thank you.
• Gloria is congenial, very pleasant, works hard and is very conscientious about her work and the patients' well being. She does a very good job. She's the best!! She also uses SHARE techniques.
• Thank you Gloria for your kindness to me and my mom as we have been here a lot this week with my dad being a patient. You made sure to say hello and ask how we were each day.
• Darlene is very efficient, friendly, helpful, organized, accommodating and respectful of the need for privacy and patient's comfort and emotional needs. She's caring and sensitive. Her cleanliness is amazing! She smiles as she works and looks like she enjoys her work. We could relax knowing how well she cleaned. She is an inspriation.
• Dollci was quick at cleaning & quiet. She didn't disturb me & was extremely polite. All kitchen & cleaning staff were great. Food was good.
• When Maggie came into my room, she always brought a smile and small talk. Her company was above and beyond her duty. Truly a remarkable person. Her warmth will not be forgotten.
• Gloria is very respectful and my father-in-law's room is so clean.
• I was visiting my mother in the ICU and was asking the nurse if there was a room that I could use to go and use the breast pump. Amy heard the conversation and offered to take me to a lactation room, which she opened for me and made sure I could get back to it if I needed to. She also checked back later to see that I got back OK. She was so helpful and nice and made a huge difference during a stressful time.
• Gloria is very friendly with a big smile. She also does a great job cleaning. I feel she enjoys what she is doing. We think she is great.

NUTRITIONAL SERVICES

• Joanie has great interpersonal skills. Even though I could not see her, I could tell by her voice that she was smiling. She was personal and had a sense of humor.
• Cori was delightful when I ordered my food over the phone. She was humorous, polite, professional and was able to answer my questions. Even though I was unable to see her in person, her communications told me she was smiling.
• Rebecca was cheerful, witty and funny. For not being able to see her face to face, it was as though I could see her smiling face through the phone. She made my afternoon even nicer.
• Donna has a cheerful delivery & an encouraging attitude.
• The orders were complete and the food was warm. All the people delivering the food were cheerful and helpful.
• Rebecca, Joann & Dolores are so wonderful & helpful when I call in my meal orders! The food is great, better than home.
• Physicians, RNs, lactation consultants, Nutritional Services staff, volunteers and other staff: We were impressed by the exceptional level of care we received as we delivered our daughter and during her first days of life! Everyone had great tips, ideas and showed compassion and patience with us! Thanks for a wonderful experience!
• The cafeteria staff who deliver meals are a great group of folks. They are so caring, friendly and great with the patients.
• Susan gave concrete suggestions to control my husband's diabetes & specific recommendations on probiotics, weight gain, etc. She's great!
• Bert delivered my meal, and when he saw I was having difficulty with the DVD player offered to help and proceeded to get my movie started. Very cool! Thanks!
• The food here is so good. The breakfast chili & eggs were outstanding. Our compliments to the chef!
• I so appreciated getting such excellent meals. Everyone is so nice. What a wonderful team! They all adhere to SHARE.
• Great attitudes of everyone I have come into contact with. Good food and great selection. You should be proud!
• Dollci was quick at cleaning & quiet. She didn't disturb me & was extremely polite. All kitchen & cleaning staff were great. Food was good.
• Every time Donna brought in my dad's meal tray she made sure he could eat. She is wonderful.

 PATIENT ACCESS SERVICES

• Everyone was so friendly and fast! ED RN Marci had a great sense of humor for putting up with me.
• Sherri is so helpful and courteous! She really helped me square away my bill. I love LAH. Just wanted you to know how wonderful Sherri is. Thank you.
• Don was very friendly and professional and made the registration process very easy.
• Littleton is a very good hospital. I always get treated with respect and everyone cares. Most importantly, I leave knowing I'm OK and with answers. Thank you all, especially the front desk ER receptionist who checked me in.
• Sherri always went out of her way to take care of my special needs. She is the epitome of knowledge and competence and complements that by being a warm, friendly, wonderful person!
• Val was such a kind, sweet soul and made me feel at ease.
• Julie was very attuned to my needs and concerns. She was good at her job and very thorough. Her gentle spirit was comforting.
• Melanie and Gina in the ER, Heather in CT and Tim at the ER front desk all have motherly like hearts and made me feel safe. They were excellent at their jobs. You have an excellent team here! God bless all of you.
• I love it when an actual people person is the one that you see first. Heidi was warm and friendly, and definitely the right person for the job.
• Heidi's presence was calming, gentle, gracious & efficient.
• Stacie has been the receptionist for a few visits of mine & every time there is a smile in her voice & on her face. She's wonderfully kind & helpful. I very much appreciate her conversation.
• Lenee was very kind!!!
• Heidi quickly got me a wheelchair when she saw me hopping into the ER. She was very friendly and personable. She told me not to worry about insurance or paperwork, just start feeling better. An awesome way to be greeted in a hospital.
• Valerie was so very pleasant when I came to admitting. She never seemed rushed and was very easy to speak with. Even though surgery was "elective," it was very difficult to get through the process and finally get it done. Thanks to Valerie for all of her compassion and professionalism during the admitting process. She answered all my questions very competently and was always very kind. LAH is lucky to have her!
• Just wanted you to know how helpful the Sunday radiology receptionist Debbie was. She was kind, cheerful, competent and made my visit go extremely well.
• Lenee, it was so nice to walk into the ER & be greeted with a big smile & a kind voice! Thank you!
• Valerie went above and beyond. Surgery was delayed and she was so nice, she purchased me a coffee and was super nice to my son. All your staff is wonderful! They were great with my son.
• Valerie was especially understanding and helpful getting my husband registered when the doctor's orders weren't in the system. She made several phone calls, made sure we were comfortable, was persistent (but in a kind way) and got him to his room as quickly as possible.
• Telise was so sweet and caring when my wife came in for her back.
• Julie was very nice, had great customer service skills and helped out with everything. I was very pleased.
• Valerie and Julie made me feel very comfortable with the preop testing and what to expect. Great people and great employees!
• Emily took the time to come and talk with me, more than just verifying my information. If felt great to know she cared enough to do that.
• The customer service was amazing! I brought my 92-year-old friend for a CT scan. Valerie, Kathleen, Jacqueline and Kathy were friendly, warm, caring and helpful. I am a former employee who is still proud of the care and service Centura Health offers.

OPERATING ROOM

• Stacey was my OR nurse several times this year & I wanted to let her know how much I appreciated her great care & cheerful attitude. Thank you!
• Helmut's professionalism was greatly appreciated. His updates during my wife's surgery were very helpful. The whole staff so far has done an outstanding job!!
• My family and I appreciated so much that Dana called several times during my husband's surgery to let us know that he was doing alright. It was very comforting!

PHYSICAL THERAPY

• Crystal was cheerful and helpful. She went above and beyond to help me.
• Melissa, Angela and Susan were determined that with their help I would walk our of this hospital. It's a good thing they believed because I did not.
• OT's Julie and Yvonne and PT's Jim, Jamie and Georgina are wonderful therapists. I wish I could take them home for dad's care! They always made the effort to work with dad more than once a day, encouraging & Visiting to ensure he was OK. Georgina also worked with my mother during her stay and mom loved her. It's good to know that your therapists really care about their patients, are good at their jobs & are here to help!
• Susan was very thorough in sensing my concerns about how I was going to manage once discharged. She was respectful of me & my family, acknowledging all our feelings & concerns. She was kind, caring & concerned about me as the patient. People like Susan make health care in the hospital easier.
• Maureen, Kara, Andrea, PT Angela & OT Laura provided me with very kind and caring care. They gave me outstanding care and treatment.
• Laura was so patient and had a great attitude and sense of humor. Very professional.
• Melissa is a very encouraging person to be around. She helped me push past the pain and keep going. She used personal experience to help motivate me past my boundaries.

RESPIRATORY THERAPY

• I had to bring in my 2-year-old for respiratory reasons. ER nurses Susan and Rhoda, Dr. Buchanan, RT Christina, and Amy and Josh from Radiology took excellent care of my daughter. They showed compassion, competence and a level of caring that is unsurpassed. I always felt my daughter was in wonderful hands.
• Joanie is a fantastic respiratory therapist. She goes way above the mile. Each time I've been here, she was on top!!! I love Joanie. Thank you for people of her caliber!!

OCCUPATIONAL THERAPY

• Angie took extra time to explain dressing and the healing process with my dad. She was very patient. We appreciated Angie's kind spirit.
• OT's Julie and Yvonne and PT's Jim, Jamie and Georgina are wonderful therapists. I wish I could take them home for dad's care! They always made the effort to work with dad more than once a day, encouraging & Visiting to ensure he was OK. Georgina also worked with my mother during her stay and mom loved her. It's good to know that your therapists really care about their patients, are good at their jobs & are here to help!
• Maureen, Kara, Andrea, PT Angela & OT Laura provided me with very kind and caring care. They gave me outstanding care and treatment.

PRE-OP

• Mary took the time to really explain everything and helped our son feel more prepared to face surgery.
• Mary Sue helped me get ready for a very early morning surgery and was so pleasant and calming!
• Everyone was very kind and friendly. They asked if we needed anything. Made us feel like everyone was glad we were here. Great customer service!
• Mary Sue was the best nurse I have ever had. She put my IV in and I never felt it. She was kind and very considerate and her compassion was very evident. By far the very best!
• Mary Sue you were wonderful, caring and compassionate. You made me feel safe and well taken care of!

CASE MANAGEMENT

• Joan helped my father twice to set up care for my mother in March and October. She is a very dedicated and compassionate person. I so enjoyed working with her in difficult times. Thank you for your concern and caring when I saw you during my father's recent hospital stay.
• We had a difficult situation where my father-in-law was not able to go home and care for himself. Jeanie was a wealth of information, checking many resources for us. Jeanie consulted colleagues to find what alternatives were available. She went way above and beyond to keep our loved one as safe as possible and help us through this very difficult time. Love her!
• Nikki went beyond her job duties and stayed late to talk with us about rehab & discharge. Her knowledge, expertise & caring were invaluable.
• Kelly is awesome. She is personal and compassionate and helped my dad through a difficult time selecting a skilled nursing facility.
• Kelly was so helpful and informative. After many hospitalizations of my elderly father in the last year, Kelly was by FAR the BEST case manager I have had the privilege to work with. She could explain all the pros and cons of the best place for my father to go to keep him safe. She explained that it was my choice where he went. She answered numerous phone calls with endless questions to assist me in making the best decision. She came along side me and celebrated the improvements in dad's health while under the care of the great nurses on the floor. Kelly is the BEST case manager! Thank you for hiring her!

GI LAB

• I had an EGD & they were very nice & compassionate during the procedure.
• Chris, Mary Sue and David were extremely nice to my wife during her feeding tube replacement. They recognized that my wife has ALS and needed extra care and handling. They also recognized that ALS does not affect her brain and talked with her as an adult. They did a great job lifting her without discomfort, recognizing that ALS has significantly impacted her muscles.

PREADMISSION TESTING AND TEACHING

• RN Julie had an outstanding commitment to my mother-in-law. Much more than expected!
• Julie was very informative and friendly. She made me feel comfortable and knowledgeable about my surgery.
• We were really impressed by the new process being used at LAH to do preadmission testing. It was so much easier to do all of it in one spot. Helen was an expert at teaching me the information I needed to have and what I could expect with my surgery, length of stay and doctor/PA involvement. I was sure happy that I did not have to walk the halls and try to find the departments I had to go to for my preadmission testing. It was such a stress reliever to do it all right here near Helen's office. Thank you Helen!
• Julie was very friendly, thorough, explained procedures in detail and very informative about what would happen the day of surgery.
• Julie was very informative and helpful while also conveying empathy. I really appreciated her help and enjoyed speaking with her.
• Julie explained things in enough detail but not too much. She was thorough and very caring. It was the best job I have ever seen.

CHAPLAINS

• Ron visited us more than once in the ER, ICU and 5 North. He seemed truly concerned about my husband's needs. He listened attentively. He prayed with us and was a divine comfort. I also was pleased to find a Gideon's Bible. This hospital has provided for our well-being in a very special way at a traumatic time in our lives.

INTERVENTIONAL RADIOLOGY

• The IR nurses were wonderful, very attentive, explained everything that was going on, put me at complete ease and reassured me every step of the way. After the procedure during my overnight stay, the nurses were also attentive and comforting, making sure I had everything I needed and, considering I was actually in the hospital, this entire experience was actually enjoyable thanks to the great staff at LAH. I am truly thankful for the wonderful treatment I was lucky enough to receive.

ADMITTING

• We want to thank Heather and Patti for making a hard day become full of sunshine and enthusiasm! You really helped us to de-stress and focus on the end result! Keep up the good work! We sure did appreciate what you did for us!

INFUSION CENTER

• For over one and a half years Teri was especially attentive to my wife. She comforted and encouraged her and always with a smile and a hug.
• Kathy's attitude and attention to all her patients is very upbeat, patient and professional.

POST ANESTHESIA CARE UNIT

• Debbie was patient and kind and explained everything so well to us as parents when our son was in post-op. We appreciated everything she did for him.
• Debra is superb. She is very knowledgeable, listens to her patients' concerns and implements ways to make them comfortable as possible. She is very caring. Without her special knowledge and perseverance in working with me, I most likely would have had to spend the night or go home on oxygen. She kepy my husband informed of my surgery. She explained everything well including post-op instructions without making me feel like I was a second grader.
• Terry the nurse was wonderful. He never left my daughter's side. He did a great job. We were impressed by the care he gave.
• Cherie admitted me twice for surgery recently, and she was great! Very calming and efficient, which is very nice when you're anxious about surgery. Thank you!
• Karen did a fantastic job. She was so sweet and caring. I can't say enough about her. Thank you!
• Elena was so kind, caring and attentive. I truly appreciated her great care.